Items are usually delivered within 20 working days depending on your location. You will receive a tracking link once your order has shipped.

Yes, we ship globally to all regions where Forterro operates.

Yes, we accept returns and exchanges within 30 days of delivery. Items must be unworn, unwashed, and in their original condition. To initiate a return or exchange, please contact needi's Feel Good Support Team using the contact details below.

If your order arrives damaged or you receive the wrong item, please contact contact needi's Feel Good Support Team within 7 days of receiving your package using the support details above. We will arrange a replacement or refund as quickly as possible.

Once your order ships, you will receive an email with a tracking number and a link to monitor the status of your delivery.

Everyone!

Most apparel items are available in unisex sizes ranging from S to XL.

Orders are processed quickly, so we cannot guarantee changes after submission. If you need to make a modification, contact needi's Feel Good Support Team immediately and we'll do our best to help.

Orders are processed quickly, so we cannot guarantee changes after submission. If you need to make a modification, contact needi's Feel Good Support Team immediately and we'll do our best to help.

For all inquiries related to your order, please reach out to our swag partners needi using the contact details above. Their Feel Good Support Team aim to respond within 24 hours.

needi is the official merchandising and gifting partner of Forterro, responsible for sourcing, shipping and managing your orders.

"At needi we offer a go-to platform for stress-free and meaningful gift-giving, championing small, independent UK businesses to bring you thousands of thoughtful gift options that spread joy and strengthen connections. With our free gift-finding service, you’ll always find the perfect present—whether it’s for your business or your loved ones."

We LOVE people and we LOVE hearing from our amazing customers. Please send any feedback over to our Feel Good team via the contact details below.