Support & FAQs
If you're stuck or have a question, one of our Feel Good team will be happy to help. You can find all our contact details below plus answers to some of more frequently asked questions.
FAQs
Your voucher code can be found on the gift tag inside your Christmas bauble.
Your voucher code should automatically apply when you scan the QR code in your bauble (you'll see it when you check out). If it doesn't, you can manually enter it when you fill in your delivery details. Look for a box on the right-hand side of this page labelled 'discount code or gift card'.
Your voucher is for £25 including postage.
All of the gifts were specifically chosen so that you wouldn't have to pay anything towards them. Try one of our gift voucher options if you have your eye on something more expensive.
Yes, all voucher codes are valid until 31 January 2025.
Contact our Feel Good team via the links above and we'll be happy to help.
Contact our Feel Good team via the links above and we’ll cancel it and get you a new one.
Contact our Feel Good team via the links above and we’ll do all we can to help. Depending on the stage of your order, this may incur an additional cost but we'll do everything we can to help you avoid that.
Yes, you can track it using the link in your order confirmation email. Alternatively, contact our Feel Good team via the links above. Not all merchants use a tracking code when shipping gifts but we will do our very best to get an update for you.
Contact our Feel Good team via the links above. Depending on the stage of your order, this may incur an additional cost, but we'll do everything we can to help you avoid that.
needi, official gifting partner of Welcome Break, is your go-to platform for stress-free and meaningful gift-giving. We champion small, independent UK businesses to bring you thousands of thoughtful gift options that spread joy and strengthen connections. With our free gift-finding service, you’ll always find the perfect present—whether it’s for your business or your loved ones.
They are! We’re so proud to support and work with the best, quality UK businesses and inspiring business owners in the UK.
We LOVE people and we LOVE hearing from our amazing customers. Please send any feedback over to our Feel Good team via the links above.
Still need help?
Our Feel Good team love to help. Get in touch using the details above and we'll get you back on track!