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Offer terms & conditions

This offer is available for orders placed with needi until 31st August 2025. Gifts will be confirmed and sent out once we've received full payment for your order. You have 3 months from the order date to select and order/book your gift after which your gift will expire. Please make sure you've read and understood the full terms and conditions below before placing your order.

Eligibility: This offer is valid for orders placed with needi by 31st August 2025.

How to Qualify: When you place an order that hits one of our qualifying levels, you’ll get to choose a luxury gift that matches your order value, as described in the promotion.

Gift Selection: Gifts are subject to availability and must be chosen based on the order value tier reached. For orders over £250,000, customers can customise their reward as described.

Order Payment: Gifts will be confirmed and dispatched only once the full payment for the order has been received.

Delivery: Gifts will be delivered to the address provided by the customer. Delivery times may vary depending on the gift selected.

Restrictions: Certain gifts may be subject to restrictions, including:

  • Guest number limits (e.g., private chef experience)
  • Date restrictions (e.g., family getaway, Merlin Pass)
  • Location restrictions as applicable

Non-Transferable: Gifts and rewards are non-transferable and cannot be exchanged for cash or other products.

Changes and Cancellations: needi reserves the right to substitute gifts of equal or greater value if original gifts become unavailable. Orders and gifts cannot be cancelled or refunded once confirmed.

Additional Terms: Further terms specific to individual gifts (such as booking conditions for getaways or subscriptions) will be communicated at the time of gift selection.